We understand that unanticipated events happen occasionally in everyone's life. In our desire to be effective and fair to all our clients, and out of consideration for our therapists' time, we have adopted the following policies:
* 24-hour advance notice is required when canceling an individual appointment
* If you are unable to give us the minimum 24 hours advance notice, and we are unable to fill your time slot, you will be charge the full amount of what would have been your treatment fee. At our discretion this charge will be either automatically deducted from the outstanding balance of an existing package, or it must be paid in full prior to your next treatment.
*On the other hand, if we are able to fill "your" time slot with somebody else, you will not be charged for that missed appointment.
Please arrive on time for your appointment. If you are late, your therapist will determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the "full"session you scheduled.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a "no-show". They will be charged for their "missed" appointment, and future service will be denied until payment is made.